Terms and Conditions

1. Legal Compliance

You agree to:

• Comply with all applicable laws and regulations in the Philippines and your jurisdiction
• Ensure that your use of our services does not violate any legal requirements
• Obtain all necessary permits and approvals for cleaning services at your facility
• Inform us of any special regulatory requirements that apply to your facility
• Maintain compliance with environmental and safety regulations

2. Prohibited Activities and Behaviors

You must not:

• Provide false, misleading, or fraudulent information when contacting us
• Attempt to gain unauthorized access to our systems or data
• Interfere with the proper functioning of our website or services
• Engage in any conduct that could damage our reputation or business
• Use our services for any illegal or unauthorized purpose
• Violate the rights of others, including intellectual property rights
• Transmit any harmful code, viruses, or malicious software

3. Content Guidelines and Restrictions

When providing information to us or submitting content, you agree that it will:

• Be accurate, complete, and truthful
• Not contain defamatory, obscene, or offensive material
• Not infringe on any third-party intellectual property rights
• Not contain confidential information without proper authorization
• Comply with all applicable laws and industry standards

4. Age Restrictions and Requirements

Our services are intended for business and commercial use. If you're engaging our services, you represent that you are at least 18 years old and have the legal authority to enter into binding agreements on behalf of yourself or your organization. Minors should not submit inquiries or use our services without adult supervision.

1. Compliance with Laws and Regulations

You are solely responsible for ensuring that your use of our website and services complies with all applicable local, national, and international laws. This includes but is not limited to business registration requirements, tax obligations, employment laws, environmental regulations, and industry-specific compliance requirements.

2. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Sinag Puro, its officers, employees, and representatives from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your violation of these Terms and Conditions
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights
• Any false or misleading information you provide
• Your negligence or willful misconduct

3. Privacy and Data Protection

You acknowledge that you have read and understood our Privacy Policy. You agree to provide accurate personal information and to keep it updated. You're responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. For more details, please review our Privacy Policy.

4. Third-Party Interactions

If our services involve interactions with third parties (such as building management, security personnel, or other service providers at your facility), you're responsible for obtaining necessary permissions and coordinating these interactions. We're not responsible for third-party actions or requirements beyond our direct control.

1. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of information on our website
• The uninterrupted or error-free operation of our website
• The results that may be obtained from using our services
• The correction of any errors or defects in our website

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

2. Limitation of Liability

To the maximum extent permitted by Philippine law, Sinag Puro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business opportunities
• Business interruption
• Personal injury or property damage
• Third-party claims or demands

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you have paid us for services in the 12 months preceding the claim.

3. Consequential Damages Exclusion

Under no circumstances will we be liable for any consequential, incidental, or special damages that result from your use of or inability to use our website or services, even if we've been advised of the possibility of such damages. This limitation applies regardless of the legal theory on which the claim is based.

4. Force Majeure Provisions

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, civil unrest, labor disputes, pandemics, or failures of telecommunications or internet services.

1. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Makati City, Metro Manila, Philippines.

2. Dispute Resolution Procedures

If a dispute arises between you and Sinag Puro, we encourage you to first contact us directly to seek a resolution. We're committed to resolving disputes fairly and efficiently. The dispute resolution process includes:

• Initial contact and good faith negotiation (30 days)
• Mediation through a mutually agreed mediator (if negotiation fails)
• Binding arbitration or court proceedings (as a last resort)

You agree to engage in this dispute resolution process before initiating formal legal proceedings.

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the invalid provision shall be severed, and the remaining provisions shall continue in full force and effect.

4. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we'll update the "Last updated" date at the top of this page. For material changes, we may provide additional notice through our website or by email to active clients. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

5. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and Sinag Puro regarding your use of our website and services. These terms supersede any prior agreements, understandings, or representations, whether written or oral.

6. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Sinag Puro.

7. Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign these terms at our discretion, including in connection with a merger, acquisition, or sale of assets.