Terms of Service

Last updated: December 6, 2025

Contact Information

Sinag Puro

30th Floor, Ayala Tower One

Ayala Avenue, Makati 1226

Philippines

Phone: +63 2 8812 4758

Email: [email protected]

Understanding Our Service Terms

These Terms of Service explain how you can use our website and cleaning services. By accessing our website or engaging our services, you agree to these terms. We've written them to be clear and straightforward, focusing on what matters for both you and us.

If you have questions about any of these terms, please reach out to us. We're happy to clarify anything that isn't clear.

Service Usage Terms

Acceptable Use Policy

When using our website or services, you agree to:

  • Provide accurate and truthful information when contacting us
  • Use our website for lawful purposes only
  • Respect our intellectual property and trademarks
  • Not attempt to interfere with website functionality or security
  • Not use our services for any fraudulent or harmful activities

Permitted and Prohibited Uses

You may use our website to:

  • Learn about our cleaning services and approach
  • Contact us for service inquiries and quotes
  • Access information about facility cleaning solutions
  • Review our service offerings and methodology

You may not:

  • Scrape or harvest data from our website using automated tools
  • Distribute malware or engage in phishing activities
  • Impersonate Sinag Puro or our representatives
  • Violate any applicable local or international laws

Service Access Requirements

Access to our website is generally open to all visitors. Certain services may require you to provide contact information or engage in a consultation process. We reserve the right to refuse service to anyone for any lawful reason, including if we believe terms are being violated.

Fair Usage Guidelines

We ask that you use our website reasonably and considerately. Excessive automated requests, attempts to overload our systems, or other activities that could harm our website or other users' experience may result in access restrictions.

Account and Access Terms

Account Creation Requirements

Currently, our website does not require account creation for general browsing or contact purposes. If we introduce account features in the future, we'll clearly communicate the requirements and benefits. Any accounts would be subject to verification and our standard security practices.

Account Security Responsibilities

If account features are introduced, you would be responsible for:

  • Maintaining the confidentiality of your login credentials
  • Notifying us immediately of any unauthorized access
  • Ensuring all activities under your account comply with these terms
  • Updating your contact information when it changes

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if we believe these terms have been violated, if required by law, or if we determine that continued service would be inappropriate. We'll provide notice when reasonably possible, though immediate suspension may be necessary in some circumstances.

Multiple Account Policies

If account features are implemented, we generally expect one account per person or organization. Creating multiple accounts to circumvent restrictions or for deceptive purposes would violate these terms.

Service Availability and Changes

Service Uptime and Maintenance

We strive to keep our website available and functioning properly. However, we may occasionally need to perform maintenance, updates, or repairs. We'll minimize disruptions when possible, though some downtime may be unavoidable. We're not liable for temporary unavailability of our website.

Feature Availability

Features and content on our website may change over time as we improve our services and respond to user needs. We may add, modify, or remove features at our discretion. Significant changes affecting how you use our services will be communicated through our website.

Geographic Restrictions

Our cleaning services are currently available in Metro Manila and surrounding areas in the Philippines. While our website is accessible globally, service availability is limited to our operational regions. Contact us to confirm whether we can serve your specific location.

Service Modifications and Updates

We continuously improve our services and may update our cleaning methodologies, service offerings, or operational practices. These improvements help us serve you better. Active service contracts will be honored according to their terms, while new engagements will reflect our current service standards.

Intellectual Property Rights

Content Ownership

All content on our website, including text, images, graphics, logos, and design elements, is owned by Sinag Puro or our content providers. This content is protected by Philippine and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

User-Generated Content Rights

If you submit testimonials, feedback, or other content to us, you grant us a non-exclusive license to use, modify, and display that content for business purposes, including on our website and marketing materials. You confirm that you have the right to grant this license and that the content doesn't violate any third-party rights.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license doesn't include the right to download, copy, or redistribute our content except as necessary for normal website viewing in your browser.

Copyright and Trademark Notices

"Sinag Puro" and our logo are trademarks of our company. Other trademarks, service marks, and trade names appearing on our website are the property of their respective owners. Unauthorized use of any trademarks is prohibited.

Limitations and Disclaimers

Our website and the information provided are offered on an "as is" basis. While we strive for accuracy and reliability, we make no warranties about the completeness, accuracy, or availability of information on our website.

We're not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability for direct damages is limited to the amount you've paid us for services in the past 12 months.

These limitations apply to the fullest extent permitted by Philippine law. Some jurisdictions don't allow certain liability limitations, so these may not fully apply to you.

Updates to These Terms

We may update these Terms of Service to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last updated" date at the top of this page and may notify active service clients.

Continued use of our website or services after changes indicates your acceptance of the updated terms. If you disagree with any changes, please discontinue using our services and contact us at [email protected] to discuss your concerns.